Shipping and Returns
Due to the nature of products sold, all items are final sale. We will gladly replace any products that are damaged during shipping within 2 days of receipt of delivery, with photo proof of damage.
All hardware carries the manufactures warranty and will only be covered for exchange for defects within 7 days of purchase. Please contact us as soon as you have an issue and we will work with you to ensure your needs are met.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
All orders ship in 24 to 48 hours during the week. If order is place on a weekend the time starts on the Monday.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.